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QUALIFICATIONS AND JOB DESCRIPTION
LUJO SOUL
Art & Joy reside at the heart of the philosophy at Lujo, taking you on a journey to rediscover your inner child and get enchanted by the vibrant orange that so perfectly reflects our energy. Vacationing at Lujo truly is anything but ordinary and so is working here. If you, too, feel this bursting energy and wish to share it and enrich the team with your colorful personality and your knowledge, we should definitely meet. Join us on this journey to offer our guests a unique experience whilst developing ourselves further and gaining brand new perspectives on hospitality with every new day.
Job Description & Responsibilities:
To respond to a wide variety of guests requests by accurately assessing the guests needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction while complying with all Lujo policies
To handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests
To respond to all guest requests in an accurate and timely manner
To interact with guest will be in person and by phone
Requirements:
Knowledge of Guest Relations or/and Front Desk Operations with good communication skills,
Speaking, writing, reading English and Russian,
Positive attitude and willing to learn is must,
Ability to give room service or willing to learn,
Ability to work with a flexible schedule, all shifts, weekends and holidays,