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QUALIFICATIONS AND JOB DESCRIPTION
We are looking for an Inside Sales Specialist to actively support our sales and marketing efforts and contribute to maintaining healthy customer relationships, in alignment with DFDS Logistics’ business goals.
JOB DESCRIPTION
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Sales & Marketing Support: Assist in the execution of sales and marketing support activities aligned with the company’s objectives.
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Customer Communication: Provide support to the field sales team with telemarketing, pricing, quotation preparation, and post-sales customer relations.
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Proposal and Pricing: Prepare quotations based on incoming requests, perform pricing within authorized limits, and seek approval for proposals that exceed the authority, then present approved quotes to customers and follow up.
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Customer Data & Opportunities: Weekly review of customer data in the system and ensure completion of all potential customer information. Track and manage opened opportunities in SF and move them to the appropriate business units, following up on outcomes.
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Contract and Implementation Follow-up: Transfer approved contracts to relevant departments (Billing, Customer Services, Operations, Legal, Insurance, and Quality) for a smooth project launch and monitor the implementation process.
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Customer Visits & Acquisition: Conduct weekly customer visits to support new customer acquisition and retain existing clients.
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Cross-Selling: Identify opportunities for cross-selling (land, air, sea, customs, etc.) and expand the customer portfolio
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Activity & Reporting: Enter daily activities into the system and ensure timely reporting.
QUALIFICATIONS
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Bachelor’s degree from a 4-year university,
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Proficient in using MS Office applications,
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Strong organizational and planning skills,
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Excellent communication and persuasion abilities,
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Strong problem-solving and analytical skills,
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For male candidates, completion of military service is required.
Working at DFDS
Join the movement and grow with us.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role if needed.
Our focus on Diversity, Equity & Inclusion ensures that everyone has an equal opportunity to thrive and contribute meaningfully to our success. We prioritize Health & Safety, fostering a secure and supportive environment for all employees. Together, we strive to be a great place to work, where innovation, collaboration, and growth are encouraged.
Through our focus on standardizing to simplify and digitizing to transform, we continually enhance our processes, enabling you to focus on impactful work and achieve your full potential in a dynamic and forward-thinking workplace.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.