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ABOUT THE COMPANY
Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline 'Where Life Happens', Address offers its guests opportunities to celebrate life and its most cherished moments. It's the ultimate Address.
QUALIFICATIONS
• At least 2 years degree from an accredited university in Business Administration, Accounting, Finance, Hotel and Tourism Management or other related area
• At least 2 years experience in a similar position in a 5-star luxury hotel
• Excellent command of both written and spoken English (2nd language preferred)
• Self-confident, responsible, well-developed verbal expression and representation skills,
• Strong organizational and follow-up skills
• Advanced computer skills
• Result driven, proactive and reliable personality
• Being always attentive to look professional and well-groomed
• Ability to work harmoniously in a team-based environment
JOB DESCRIPTION
As Credit Officer you are responsible for ensuring that the credit policy of the Hotel is adhered to and a healthy cash flow is maintained by proper follow up and collection methods. Credit Supervisor will perform the following tasks to the highest standards:
• Implement the credit policy of the hotel in co ordination with the Controller and sales team
• Verify credit application forms for credit worthiness of all customers and submit for further approvals
• Establish Credit limits and credit days for customers and ensure with proper follow up that the payments and balances are not exceeding the limit
• Prepare and send statement of accounts to all customers at the beginning of each month
• Coordinate closely with the banqueting/groups team for any group/one shot business for deposit payments, allocations and follow ups as per the contract
• Review the ageing on a daily basis and follow up due payments with customers. Maintain a healthy relationship with all regular customers by follow up visits
• Follow up with the Front office team/reservations team for any outstanding High balances in Guest ledger
• Ensure any doubtful debts are brought to the attention of the controller on a timely basis. Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures