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QUALIFICATIONS AND JOB DESCRIPTION
Regnum Hotels, one of the prominent brands in the hospitality sector located in the Belek Tourism Centre, is looking for a Welcoming Hostess (Reception-Lobby Area) reporting to the F&B Department to join its dynamic and professional team for Regnum Carya and Regnum The Crown set to open in June 2025
Qualifications
· Graduate of a university, tourism vocational school, tourism high school, or high school
· Strong verbal and written communication skills in English (preferably also in German or Russian)
· At least 2 years of experience in a similar position within the tourism and hospitality industry
· Good interpersonal skills
· Good articulation and communication skills, energetic
· Conscious of assigned duties and responsibilities.
· Cheerful and dynamic
· Pays attention to personal appearance and hygiene
Job Description
· Cordially greeting and welcoming guests, facilitating their entry into the restaurant, hotel, or event area.
· Managing the first impression of guests in the best way, providing a good experience to guests with a positive and professional welcome
· Directing guests to their desired areas or services and providing information about the food or beverage menu when needed.
· Attending to guests' special requests, promptly communicating them to the relevant departments, and assisting in fulfilling their needs
· Establishing effective communication with other departments to ensure guests' needs are addressed promptly and properly.
· Ensuring that the reception area is constantly clean and tidy, and that the area offers a comfortable and professional appearance for guests.