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QUALIFICATIONS AND JOB DESCRIPTION
About Hyatt Regency Izmir IstinyePark
Hyatt Regency Izmir IstinyePark situates above the Gulf of Izmir at the intersection of the city's best connections hub. Perfectly located to experience all of the city's major attractions and attached to the IstinyePark Shopping Mall– where the finest shopping, dining, and high fashion converge in a peaceful atmosphere. The hotel boast 160 guestrooms with spectacular Izmir Bay view including 1 penthouse, 15 suites, 2 accessible rooms, conference floor with 2 ballrooms and 10 meeting spaces, 1 restaurant and 1 signature bar.
General Qualifications
- Graduated from relevant university departments.
- Candidates must have at least 5 years of solid experience in a Night Manager position
- Advanced English proficiency is required.
- Strong leadership and team management skills.
- Excellent communication skills.
- Ability to work on-site during night shifts.
- Proven experience in crisis management and security protocols.
- Attention to detail and a guest-oriented approach.
Roles and Responsibilities
- Oversee the night operations of the Front Desk, ensuring smooth and efficient service.
- Manage and lead the night team, providing guidance and support as needed.
- Handle guest inquiries and resolve any issues that may arise during the night shift.
- Ensure the safety and security of the premises, implementing crisis management protocols when necessary.
- Maintain accurate records of night operations and report any incidents to the management.
- Utilize operational knowledge and decision-making skills to enhance guest satisfaction.
- Demonstrate technical and digital proficiency in managing front desk operations.
- Foster a guest-focused environment, ensuring all guests have a pleasant experience.
- Ensure compliance with all company policies and procedures during the night shift.
If you are looking to develop yourself, leave a mark in an international hotel brand, and experience the true "Hyatt experience,"
We are looking for a "Night Manager" team member to join us at Hyatt Regency Izmir IstinyePark!