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QUALIFICATIONS AND JOB DESCRIPTION
We are looking for a “Supply Chain Operations & Sales Support Specialist” for our client, who holds a top position in the global water filter market.
Position Overview:
The Supply Chain Operations & Sales Support Specialist is responsible for managing end-to-end supply chain processes and providing sales operational support. This role ensures accurate order processing, inventory management, and data integrity within SAP while maintaining effective communication with internal and external stakeholders including customers, warehouse, transportation company.
Key Responsibilities:
1. Customer Order Management:
- Monitor and manage customer portals to create and track orders.
- Communicate order statuses and updates to customers promptly.
2. Inventory Management:
- Track warehouse stocks, including bundle products and returns.
- Conduct routine warehouse visits to verify inventory accuracy and resolve discrepancies.
3. SAP Operations:
- Handle SAP-related tasks, including issuing e-dispatches and maintaining transaction records.
- Collaborate with warehouse teams and logistics partners to ensure timely dispatches.
4. Pricing & Reporting:
- Monitor sales prices, list prices, and customer rebates on sales orders received from customers.
- Generate weekly sales-stock reports for internal analysis.
5. Customs & Import Coordination:
- Support customs and import processes, ensuring compliance with applicable regulations.
6. Procurement Support:
- Manage purchases related to supply chain operations, ensuring alignment with company needs and budgets.
Required Qualifications:
• Proficiency in English, MS Office Programs specially Excel, and SAP.
• Strong organizational and analytical skills with attention to detail.
• Effective communication skills for collaborating with diverse teams.
Preferred Qualifications:
• Bachelor’s degree in Business, Industrial Engineering or related field.
• Minimum 3 years of experience in supply chain and/or sales support roles.
Performance Metrics:
• Accuracy of order processing and reporting.
• Timeliness of inventory updates and warehouse coordination.
• Effective management of SAP data and compliance processes.
Additional Notes:
• The position requires occasional travel to warehouses or client sites as necessary.