Açıklama:
GENEL NİTELİKLER VE İŞ TANIMI
Located in the heart of the Yalıkavak Marina® , Yalıkavak Marina Hotel by Social Living Collection™ allows magnificent views of the famous Yalıkavak sunsets, wonderful activities right around the corner and unforgettable memories throughout the year. Enjoy a unique and exceptional experience marked by the beautiful colors of the Aegean Sea and lively sights and sounds of the picturesque town of Yalıkavak.
Partnering with Bodrum’s award-winning ultra-luxurious Yalıkavak Marina, the hotel will be part of the Social Living Collection™, a curated collection of hotels and resorts managed by Sunset Hospitality Group with each property providing outstanding experiences in exclusive locations around the world.
The magic of Yalıkavak is waiting for you in every corner of the Yalıkavak Marina Hotel.
Now, We are looking for a " Night Manager " to join our amazing team!
Core Activities
- Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
- Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
- Conduct Briefing for all staff during Night Shift.
- Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests.
- Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
- Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Guest Experience activities with other departments.
- Required to welcome our guests to the hotel in a friendly and helpful manner, ensure that the public areas are kept clean and tidy.
- Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counseling and evaluations and delivering recognition and also reward.
- Must be able to perform the full night audit if needed.
- Should be eager to take initiative, be a problem solver, able to give departmental trainings to staff, should be able to lead the team.
Qualifications
- Degree or Diploma in Hospitality Management is an asset
- Computer Knowledge and experience in MS office programs.
- Previous experience in a similar leadership role is an asset
- Must speak fluent Turkish and English, any additional language would be an asset
- Ability to remain calm whilst under pressure.
- Experience of motivating and leading a winning team.
- Guest service and detail oriented
- Positive thinking, personal presentation, initiative, adaptability/flexibility, integrity, dependability, stress tolerance, property knowledge, safety orientation, innovation, self-development.