Sales Support Specialist

Moonlight Aydınlatma San. Tic. A.Ş
Ankara Tam günden Tam zamanlı

Açıklama:

QUALIFICATIONS AND JOB DESCRIPTION

LET’S IMPROVE LIFE TOGETHER

THRULIGHT


Life starts with light, and so does our company's history...

As HEPER, we claim to be an advocate for the importance of the right use of light. With the mission of “improving people’s lives through light”, we work hard for our vision every day; “Engineering solutions beyond lighting for sustainable urban spaces with our passion for excellence, through light.”

HEPER, as a respected international outdoor lighting brand with over 25 years of engineering and design expertise, operates in more than 80 countries on 6 continents. HEPER, having its production facilities in Turkey, has established HEPER USA in the United States, HEPER Europe GmbH in Germany, and offices in Brazil, Dubai, Russia, Jordan, Lebanon, Istanbul, and the UK in order to provide service to its customers more locally, easily and quickly all around the world.


Qualifications:

  • Bachelor’s degree from a reputable university in Engineering (preferably Mechanical Electronics) or Architecture, Industrial Design/Lighting design
  • Minimum 1-3 years of experience in Sales or Business Development
  • Fluent in English (written and spoken)
  • Excellent verbal/written communication and professional presentation skills
  • Excellent business or sales development, persuasion and follow-through skills, resourcefulness, and attention to detail
  • Strong analytical and problem-solving skills
  • Self-motivated and a great team player
  • Proven track record of designing, selling, and/or deploying industrial technology solutions; preferably in the Lighting Sector
  • Having a driving license


Key Responsibilities:

  • To support the achievement of the determined targets by strengthening communication with existing customers in foreign markets in accordance with corporate goals, strategies, and policies.
  • Supporting sales executives in sales workflow processes.
  • Supporting sales executives in reporting and analysis
  • Contact new customers or HEPER’s customer database using cold calls, LinkedIn, emailing, etc.
  • To ensure the sustainability of the relations with the existing customers of the company
  • Keep CRM updated with customer information, meeting notes, project details, and email tracking
  • Ensuring coordination between customers and strategic partners in the region of responsibility
  • Evaluating the standards and product needs of the countries in the regions.
  • Act as a communication bridge between customers and other departments, such as Production, Planning, Quality, Marketing, and R&D
  • Examining customer complaints and requests, contacting relevant departments, and developing solutions in accordance with customer needs
  • Ensure that products are developed and produced in accordance with customer demands
  • Responsible for offering solutions with existing products
  • To ensure that the communication between the customer and the company takes place quickly
  • To prepare the contracts and technical specifications
27 May 2025;   from: kariyer.net

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